Customer Feedback and Reviews Page
Welcome to our reviews page. Here, we emphasize the importance of feedback from our valued clients. At Rooftop Contracting, we take great pride in our work and are committed to delivering exceptional service on every project. Your opinions and experiences with our services are crucial to us, as they help us maintain the high standards we set for ourselves and continue to improve. Below, we provide an overview of how we gather and utilize feedback from our clients to enhance our offerings and your overall experience.
Our Approach to Handling Reviews
We believe in the power of transparency and open communication. That’s why we encourage all of our clients to share their experiences with us. Whether you’ve turned to Rooftop Contracting for roofing installation, repair, gutter services, or siding projects, your feedback is invaluable. We gather reviews through various channels, including direct feedback forms, email submissions, and phone calls. Our goal is to make it easy and convenient for you to share your thoughts with us.
Continuous Improvement Through Client Feedback
Every review, whether praising an aspect of our service or providing constructive criticism, is an opportunity for growth. Our team meticulously reviews client feedback to identify areas where we are excelling and areas where there is room for improvement. This ongoing process ensures that we not only meet but exceed the expectations of our clients. It is our commitment to excellence that drives us to continuously refine our techniques, customer service, and project management practices.
What Our Clients Say Matters
Client reviews are a cornerstone of our business. They not only inform us about how well we are performing but also serve as a valuable resource for potential customers to understand what they can expect when choosing Rooftop Contracting. We value honesty and authenticity in the reviews shared with us, and we are dedicated to maintaining the trust placed in us by our clients.
So fortunate Chris Smith was recommended to me to solve my roof leak problem. Two other roofers (Lee's Summit Roofing and Apple Roofing) could not or did not want to try to resolve the problem. With Chris's contracting knowledge, he figured the source of the leak due to previous iimproper roofing replacement work. I will be happy to refer Chris to neighbors and friends needing roof work done.
This is an outstanding roofing company! This is not a conglomerate! They are there to supply what the customer needs not what fills their bottom lines! Up front and truthful about anything and everything! My roof work was outstanding and priced for the working man!!! Do not waste any more time looking ! Give these guys a call!
Chris worked we me all through the process. He helped me with the adjuster answering all his questions and mine.. i highly recommend Chris Smith personable, honest, keeping his customers first!
Chris and Hayden are absolutely amazing. Fantastic attention to detail. Awesome customer service. No surprises. No disappointments. Everything is described and explained in detail before any work begins, and everything is completed exactly as described. Best roofing company in town, and it isn’t even close.
I had an amazing experience working with a truly exceptional roofer. They were professional, honest, and knew their stuff. They guided me through the insurance process and made it easy for me to understand. The roof they installed looks fantastic, and it's clear that the owner has a lot of knowledge and expertise in their craft. They paid great attention to detail and delivered a top-notch result. Overall, it was a fantastic experience. I highly recommend their services to anyone looking for a reliable and knowledgeable roofer.
In recognizing the impact that reviews have on our company and the services we offer, we ensure that every piece of feedback is treated with the utmost respect and consideration. We’re committed to offering personalized solutions and believe that understanding our clients’ perspectives is key to achieving this goal.
If you have recently worked with Rooftop Contracting, we invite you to share your experience. Your review not only helps us—it helps your neighbors and our future clients make informed decisions. Thank you for considering to provide feedback on your project. Your insights are greatly appreciated and crucial in helping us continue to deliver the quality and service Rooftop Contracting is known for.